RSS Feed Subscribe to RSS Feed

 

SLI, SLO and SLA

What are SLIs, SLOs and SLAs? 

Service Level Indicators (SLIs) are metrics that you choose to measure the health and performance of your services. Service Level Objectives (SLOs) are the desired target for those indicators. Service Level Agreements (SLAs) build on this and include the consequences of not meeting those targets. All are fundamental to Site Reliability Engineering.

In this post, I’ll try to explain each in more detail, how they relate to each other, and some examples of each.

(more…)

Tags: , , , , , , , , , ,