Shaun Abram
Technology and Leadership Blog
Blog post summary: Blameless PostMortems post by John Allspaw
The following is a slightly summarized version of this blog post from John Allspaw that I really like: Blameless PostMortems and a Just Culture
Tags: blameless, postmortems, RCA, rootcauseanalysis, summary
Book chapter summary: Postmortem Culture, from the SRE Book
I’m really enjoying reading the excellent “SRE Book“. Chapter 15 “Postmortem Culture: Learning from Failure” in particular, really struck a chord with me. The following is a slightly summarized version of it.
TLDR: Failures are inevitable, especially in distributed systems. To learn from them, document in Postmortems, avoiding blame, and share the newly gained learnings across your org.
Tags: blameless, postmortems, RCA, rootcauseanalysis, sitereliabilityengineering, sre, summary, thesrebook